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Really solid framing on the governance-first approach. The "scaling chaos is impossble" line captures why so many CAS firms plateau: they automate before stabilizing. Saw this at a mid-sized firm that rushed into AI tools without locking down their QBO workflows, ended up with three versions of "truth" for the same client data. The house metaphor works well because it makes the unsexy foundational stuff feel urgent, which it absolutley should be.

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